Terms and Conditions

Introduction

Welcome to Rooark. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

Services

Rooark is a platform that allows organizations to use our software to engage their members, manage their communities, and grow their impact globally. Our platform provides tools that makes it easier for organizations to stay connected with people who care about their mission.  We strive to provide reliable and efficient services but do not guarantee that our services will be available at all times or without interruptions.

User Accounts

 
Registration

To use certain features of our services, you may be required to create an account. You must provide accurate and complete information during the registration process and keep your account information updated.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach.

User Conduct

By using our services, you agree not to:

  • Violate any applicable laws or regulations.
  • Infringe on the intellectual property rights of others.
  • Post or transmit harmful, offensive, or illegal content.
  • Use our services for fraudulent or malicious activities.
  • Interfere with or disrupt the operation of our services.

 

Payments and Transactions

 
Fees

Certain services provided by Rooark may be subject to fees. The applicable fees will be disclosed to you before you complete any transaction. You agree to pay all fees and charges associated with your use of our services.

 
Payment Processing

All payments processed through our services are subject to the terms and conditions of our third-party payment processors. We are not responsible for any errors or issues that arise during the payment process.

 
Foreign Exchange

If your transactions involve foreign exchange, the exchange rate and any fees will be disclosed to you when the transaction is completed. We are not responsible for any losses or issues arising from foreign exchange rate fluctuations.

 
Beneficiary Payment

You are responsible for ensuring the accuracy of beneficiary information for payments. We are not liable for payments sent to incorrect beneficiaries due to incorrect information provided by you.

 
Rejection of Transactions

We reserve the right to reject any transaction that we believe may violate these Terms and Conditions, is unauthorized, or is fraudulent.

 

User Responsibilities

You are responsible for:

  • Ensuring the accuracy and completeness of information you provide.
  • Complying with all applicable laws and regulations.
  • Using our services only for legitimate purposes.
  • Maintaining the security of your account.

 

Error Resolution

If you believe there has been an error in a transaction, you must contact us immediately at hello@rooark.com. We will investigate and attempt to resolve any reported errors promptly.

 

Electronic Communication

By using our services, you consent to receive electronic communications from us. These communications may include notices about your account and information concerning or related to our services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements.

 

Disabling Account

You can disable your account at any time by contacting us at hello@rooark.com. We reserve the right to disable your account if we believe you have violated these Terms and Conditions or if your account is inactive for an extended period.

 

Arbitration

Any disputes arising out of or related to these Terms and Conditions or our services shall be resolved through binding arbitration in accordance with the rules of the [Arbitration Association]. The arbitration shall be conducted in the United Kingdom, and the arbitration award may be enforced in any court of competent jurisdiction.

 

Limitation of Liability

To the fullest extent permitted by law, Rooark Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use our services.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our services.
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our services.

 

Indemnification

You agree to indemnify and hold harmless Rooark Limited, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services, or your violation of these Terms and Conditions.

 

Changes to These Terms

We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on this page. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

 

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Lagos, Nigeria, without regard to its conflict of law principles.

 

Contact Us

If you have any questions about these Terms and Conditions, please contact us at hello@rooark.com.