Privacy Policy


We at Rooark Limited – the owners of Rooark.com and rooark.app, are committed to protecting the privacy of your personal information while using our service. We understand the importance of your privacy and want you to be informed about our practices. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your personal information.

 

Information We Collect

We collect certain information to provide better services to all our users. This may include:

  • Personal information such as your name, email address, and contact number
  • Transaction data such as details about payments to and from you and other details of products and services you have purchased from us
  • Technical data including internet protocol (IP) address, your login data, and device type

 

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, as well as to develop new ones. We also use this information to communicate with you, for billing and collection purposes, to detect, prevent and resolve fraudulent or illegal activities.

 

How We Protect Your Information

Your data is stored securely and is accessible to a limited number of personnel who have special access rights. We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

 

Legal Obligations

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

 

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our services, provide the services on our behalf, perform service-related tasks, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Marketing

With your consent, we may use your personal information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

 

User Interactions

We collect information about your interactions with our service, including the actions you take (e.g., pages or screens you view, and your interactions with other users) to enhance your experience and improve our services.

Other Disclosures

We may disclose your personal information to third parties if we believe that such action is necessary to:

  • Comply with the law, regulatory requirements, or legal requests.
  • Protect the rights, property, or safety of Rooark Limited, our users, or others.
  • Enforce our terms and conditions or other agreements.

 

Corporate Changes

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company. We will notify you before your personal information becomes subject to a different privacy policy.

 

Third-Party Websites

Our service may contain links to third-party websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

 
Securing Your Information

Your data is securely stored and accessible only to authorized personnel with special access rights. We have implemented appropriate security measures to prevent accidental loss, unauthorized use, or unauthorized access to your personal data.

 

Account Modifications

You can review and change your personal information by logging into your account and visiting your account settings page. If you want to delete your account, please contact us, and we will take the necessary steps to delete your information, except for any data we are required to retain by law.

 

Communication Preferences

You can manage your communication preferences by following the unsubscribe instructions in the communications you receive or by contacting us directly. You can also update your preferences in your account settings.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@rooark.com.