Last Updated: 13th May 2026
This Cookie Policy explains how Rooark Limited (“Rooark”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit Rooark.com, rooark.app, or use our Services.
It should be read alongside our Privacy Policy.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to site owners.
Cookies may be:
- Session cookies (deleted when you close your browser)
- Persistent cookies (stored on your device for a set period)
2. How We Use Cookies
We use cookies and similar technologies to:
- Enable core platform functionality
- Maintain secure sessions and authentication
- Process and support payments via third-party providers
- Understand how users interact with our platform
- Improve performance and user experience
- Personalise content and recommendations (including Rooark Academy)
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Services and cannot be disabled.
They include cookies that:
- Enable login and account authentication
- Maintain session security
- Support payment flows through providers such as PayPal, Flutterwave, and Paystack
- Ensure proper functioning of forms and transactions
3.2 Performance and Analytics Cookies
These cookies help us understand how users interact with Rooark by collecting anonymous information.
They may track:
- Pages visited
- Time spent on pages
- Errors encountered
- Feature usage (including Rooark Academy engagement)
This helps us improve performance and usability.
3.3 Functional Cookies
These cookies allow us to remember your preferences and enhance your experience.
They may include:
- Language or region preferences
- Saved settings
- Personalisation of content and dashboards
3.4 Marketing and Communications Cookies
With your consent, we may use cookies to:
- Deliver relevant content or updates
- Measure the effectiveness of campaigns
- Avoid showing duplicate communications
4. Third-Party Cookies
We may allow third-party services to place cookies on your device to support our Services.
These may include:
- Payment providers (PayPal, Flutterwave, Paystack)
- Analytics providers
- Infrastructure and hosting services
These third parties may collect data in accordance with their own privacy policies.
Rooark does not control these cookies directly.
5. Cookies and Payments
When you initiate a payment:
- Cookies may be used by payment providers to process transactions securely
- These cookies are managed by the relevant provider (e.g. PayPal, Flutterwave, Paystack)
- Rooark does not control or access these cookies
6. Cookies and AI / Personalisation
We may use cookies and similar technologies to:
- Understand user behaviour
- Improve AI-generated insights and recommendations
- Enhance learning experiences within Rooark Academy
This data is used to improve Services and is not used to make fully automated decisions that have legal or significant effects on you.
7. Managing Your Cookie Preferences
You can control or disable cookies through:
- Your browser settings
- Cookie consent banners on our website
Please note:
- Disabling strictly necessary cookies may affect how the platform functions
- Some features may not work properly without cookies
8. Data Retention
Cookies are stored for different periods depending on their purpose:
- Session cookies: deleted when you close your browser
- Persistent cookies: stored for a defined period or until deleted
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions about our use of cookies, please contact us at:
Email: [email protected]