{"id":42,"date":"2026-05-14T09:13:57","date_gmt":"2026-05-14T09:13:57","guid":{"rendered":"https:\/\/rooark.com\/content\/?p=42"},"modified":"2026-05-14T09:14:12","modified_gmt":"2026-05-14T09:14:12","slug":"cookie-policy","status":"publish","type":"post","link":"https:\/\/rooark.com\/content\/general\/cookie-policy\/","title":{"rendered":"Cookie Policy"},"content":{"rendered":"\n<p><strong>Last Updated: 13th May 2026<\/strong><\/p>\n\n\n\n<p>This Cookie Policy explains how Rooark Limited (\u201cRooark\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) uses cookies and similar technologies when you visit Rooark.com, rooark.app, or use our Services.<\/p>\n\n\n\n<p>It should be read alongside our Privacy Policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. What Are Cookies<\/h2>\n\n\n\n<p>Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to site owners.<\/p>\n\n\n\n<p>Cookies may be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Session cookies<\/strong> (deleted when you close your browser)<\/li>\n\n\n\n<li><strong>Persistent cookies<\/strong> (stored on your device for a set period)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. How We Use Cookies<\/h2>\n\n\n\n<p>We use cookies and similar technologies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enable core platform functionality<\/li>\n\n\n\n<li>Maintain secure sessions and authentication<\/li>\n\n\n\n<li>Process and support payments via third-party providers<\/li>\n\n\n\n<li>Understand how users interact with our platform<\/li>\n\n\n\n<li>Improve performance and user experience<\/li>\n\n\n\n<li>Personalise content and recommendations (including Rooark Academy)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Types of Cookies We Use<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">3.1 Strictly Necessary Cookies<\/h3>\n\n\n\n<p>These cookies are essential for the operation of our Services and cannot be disabled.<\/p>\n\n\n\n<p>They include cookies that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enable login and account authentication<\/li>\n\n\n\n<li>Maintain session security<\/li>\n\n\n\n<li>Support payment flows through providers such as PayPal, Flutterwave, and Paystack<\/li>\n\n\n\n<li>Ensure proper functioning of forms and transactions<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3.2 Performance and Analytics Cookies<\/h3>\n\n\n\n<p>These cookies help us understand how users interact with Rooark by collecting anonymous information.<\/p>\n\n\n\n<p>They may track:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pages visited<\/li>\n\n\n\n<li>Time spent on pages<\/li>\n\n\n\n<li>Errors encountered<\/li>\n\n\n\n<li>Feature usage (including Rooark Academy engagement)<\/li>\n<\/ul>\n\n\n\n<p>This helps us improve performance and usability.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3.3 Functional Cookies<\/h3>\n\n\n\n<p>These cookies allow us to remember your preferences and enhance your experience.<\/p>\n\n\n\n<p>They may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Language or region preferences<\/li>\n\n\n\n<li>Saved settings<\/li>\n\n\n\n<li>Personalisation of content and dashboards<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3.4 Marketing and Communications Cookies<\/h3>\n\n\n\n<p>With your consent, we may use cookies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deliver relevant content or updates<\/li>\n\n\n\n<li>Measure the effectiveness of campaigns<\/li>\n\n\n\n<li>Avoid showing duplicate communications<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Third-Party Cookies<\/h2>\n\n\n\n<p>We may allow third-party services to place cookies on your device to support our Services.<\/p>\n\n\n\n<p>These may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment providers (PayPal, Flutterwave, Paystack)<\/li>\n\n\n\n<li>Analytics providers<\/li>\n\n\n\n<li>Infrastructure and hosting services<\/li>\n<\/ul>\n\n\n\n<p>These third parties may collect data in accordance with their own privacy policies.<\/p>\n\n\n\n<p>Rooark does not control these cookies directly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Cookies and Payments<\/h2>\n\n\n\n<p>When you initiate a payment:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cookies may be used by payment providers to process transactions securely<\/li>\n\n\n\n<li>These cookies are managed by the relevant provider (e.g. PayPal, Flutterwave, Paystack)<\/li>\n\n\n\n<li>Rooark does not control or access these cookies<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Cookies and AI \/ Personalisation<\/h2>\n\n\n\n<p>We may use cookies and similar technologies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Understand user behaviour<\/li>\n\n\n\n<li>Improve AI-generated insights and recommendations<\/li>\n\n\n\n<li>Enhance learning experiences within Rooark Academy<\/li>\n<\/ul>\n\n\n\n<p>This data is used to improve Services and is not used to make fully automated decisions that have legal or significant effects on you.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Managing Your Cookie Preferences<\/h2>\n\n\n\n<p>You can control or disable cookies through:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your browser settings<\/li>\n\n\n\n<li>Cookie consent banners on our website<\/li>\n<\/ul>\n\n\n\n<p>Please note:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Disabling strictly necessary cookies may affect how the platform functions<\/li>\n\n\n\n<li>Some features may not work properly without cookies<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Data Retention<\/h2>\n\n\n\n<p>Cookies are stored for different periods depending on their purpose:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Session cookies: deleted when you close your browser<\/li>\n\n\n\n<li>Persistent cookies: stored for a defined period or until deleted<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Updates to This Cookie Policy<\/h2>\n\n\n\n<p>We may update this Cookie Policy from time to time.<\/p>\n\n\n\n<p>Any changes will be posted on this page with an updated \u201cLast Updated\u201d date.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Contact Us<\/h2>\n\n\n\n<p>If you have any questions about our use of cookies, please contact us at:<\/p>\n\n\n\n<p>Email: <a>hello@rooark.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: 13th May 2026 This Cookie Policy explains how Rooark Limited (\u201cRooark\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) uses cookies and &#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-42","post","type-post","status-publish","format-standard","hentry","category-general"],"_links":{"self":[{"href":"https:\/\/rooark.com\/content\/wp-json\/wp\/v2\/posts\/42","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rooark.com\/content\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rooark.com\/content\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rooark.com\/content\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rooark.com\/content\/wp-json\/wp\/v2\/comments?post=42"}],"version-history":[{"count":1,"href":"https:\/\/rooark.com\/content\/wp-json\/wp\/v2\/posts\/42\/revisions"}],"predecessor-version":[{"id":43,"href":"https:\/\/rooark.com\/content\/wp-json\/wp\/v2\/posts\/42\/revisions\/43"}],"wp:attachment":[{"href":"https:\/\/rooark.com\/content\/wp-json\/wp\/v2\/media?parent=42"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rooark.com\/content\/wp-json\/wp\/v2\/categories?post=42"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rooark.com\/content\/wp-json\/wp\/v2\/tags?post=42"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}